Citywide Address Assignment Technician

THE AGENCYThe Department of City Planning (DCP) plans for the future of New York City, working to create thriving and dynamic neighborhoods with access to housing and jobs, resilient infrastructure, and a vibrant public realm. The Department engages communities to develop inclusive plans, expands housing access and economic opportunity, and plans for long-term sustainability.DCP supports the City Planning Commission in its annual review of hundreds of land use applications. The Department also advises on citywide strategic and capital planning, analyzes data, conducts policy analysis, and creates open data and civic engagement tools.The Department of City Planning offers staff meaningful opportunities to help shape the future of New York City and address some of its most pressing challenges. The Department values public service, collaboration, and creativity, and supports professional development. Learn more about DCP at www.nyc.gov/planning.THE DIVISIONThe new Citywide Address Assignment Team (CAAT) is responsible for supporting all of the official address assignments and verifications to new and existing buildings and other structures across the five boroughs, as well as maintaining a database of all officially assigned addresses for New York City. The division is comprised of a team with specialties in executing address assignment functions such as processing address requests, coordinating with other agencies and external partners, disseminating relevant information to various stakeholders, maintaining digital records for all officially assigned addresses in the five boroughs, and providing customer service support for property owners. This team is responsible for executing these functions and services to ensure accuracy and efficiency in address assignment and verification for buildings and other structures, which is integral to creating an efficient process for residential and commercial construction, infrastructure needs, effective emergency management, and accurate mail delivery services. To Additionally, the team will issue formal notices for non-compliance or misuse of official address assignments.THE ROLEDCP is seeking a detail-oriented Citywide Address Technician for its Citywide Address Assignment Team (CAAT). The Citywide Address Technician role will support the teams work of receiving and processing address requests, disseminating relevant information to various stakeholders, helping constituents, and coordinating with other City agencies and entities. The ideal candidate would be an experienced generalist who is comfortable managing a high volume of address requests from homeowners, local small businesses, and other small to medium developments. Additionally, the Citywide Address Technician will be comfortable providing customer service support to City residents and developers as it relates to their projects. Under supervision, the Citywide Address Technicians primary areas of responsibility will include, but are not limited to:Responsibilities:- Execute address assignment functions where accuracy and attention to detail are central to service delivery;- Provide relevant customer service support to constituents, homeowners, developers, agencies, and other stakeholders; - Research, analyze, validate, correct, maintain and update geographic data files using related spatial data, imagery, and other resources;- Perform quality assurance of data files;- Document and innovate work procedures and methodologies;- Execute geographic processing programs, coordinate data releases, and publish datasets;- Communicate with customer/client/user requests; and- Act as data liaison to other city agenciesTO APPLY:Visit cityjobs.nyc.gov and follow the steps below:1. Search for job ID number: 7875872. Click on the job business title: Citywide Address Technician3. Click on Apply at the bottom of the postingNote: All interested candidates must submit their applications via cityjobs.nyc.gov Applications via regular mail, fax or e-mail will not be accepted.Authorization to work in the United States is required for this position. The NYC Department of City Planning does not offer sponsorship, of any kind, for any type of employment opportunity. Applicants are responsible for ensuring that they meet all minimum qualifying requirements for this position at the time of application.Only applicants under consideration will be contacted. Appointments are subject to Office of Management and Budget (OMB) approval.The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.This position may be eligible for remote work up to 2 days per week, pursuant to the Remote Work Pilot Program agreed to between the City and labor unions.NOTE: If you would like to request a reasonable accommodation during your visit or have questions regarding the accessibility of our facilities, please reach out to accessibilityinfo@planning.nyc.gov or call 212-720-3508 at least three business days prior to your arrival.