ASSOCIATE REAL PROPERTY MANAGER

Under the direction of the Neighborhood Administrator, the Associate Real Property Manager (Property Manager) will perform work of a difficult and responsible nature, with oversight of Management and Maintenance Operations at a housing development. In addition, the Property Manager is directly responsible for all aspects of the development to ensure that residents are provided with quality housing, a safe environment, and availability to community-based services. Specific duties and responsibilities include but are not limited to: General Property Administration - Maintain a professional setting with regularly scheduled office hours in the property business office; promote availability either personally, or through other site personnel for emergencies. Rent Collection/Legal Action - Ensure timely collection of rent payments and ensure processing of documents for timely legal action for rent delinquents and holdover cases, and the data entries of related computer records; authorize requests for rent adjustments; obtain verifications and maintain computer files in accordance with NYCHA procedures. Annual Income Reviews - Ensure the completion of annual reviews including the submission of non- verifiable cases via Seibel to Office of Tenancy Administration. Uncollected Accounts - Ensure uncollected accounts are processed in the required timeframe as per NYCHA policy. Visual Assessments - Ensure visual lead assessments are completed by trained staff, and the appropriate repairs and follow-up is conducted for all work orders in Maximo. Occupancy and Vacancy - Ensure vacant apartments are prepared in accordance to policy and procedures and are available for occupancy; utilize professional marketing techniques when offering units; maintain high occupancy levels by leasing timely; maintain records of assigned units status in Tenant Turnover Log (TTL). Procurement - Maintain sufficient materials, services and staffing to complete apartment, corrective maintenance, preventive maintenance repairs timely and consistently; ensure all steps to procure goods and services are followed in accordance to NYCHA procedures. Safety & Security - Observe safety guidelines to ensure safety and security of residents and staff. Repair/Work Orders - Ensure resident repair requests are responded to within prescribed guidelines; coordinate the completion of repairs, and close work orders in accordance with established procedures. Property Maintenance - Conduct property inspections, which include move-ins, housekeeping, and grounds to assure adherence to established satisfactory standards. PHAS - In conjunction with the Property Maintenance Supervisor, formulate and implement a plan for successful PHAS inspection(s) and corrective action plans within the required timeframe in accordance with NYCHA policies and procedures. Resident Relations - Manage resident engagement to ensure compliance with HUD regulations. Staff Supervision/Training - Ensure staffing levels are met, develop and secure training, supervise and discipline staff as appropriate; participate in pre-employment interviews and hiring processes. Reporting - Ensure the timely and accurate submission of various management reports as needed. Additional Information1. NYCHA employees applying for transfer, promotional, title or level change opportunities must have served a period of one year at current location and in current title and level (if applicable). 3. NYCHA residents are encouraged to apply. NYCHA provides benefits that include a choice of medical coverage plans, deferred compensation plans and a defined pension benefit plan as a member of the New York City Employees' Retirement System.NOTE: IF THIS APPOINTMENT IS MADE ON A PROVISIONAL BASIS PURSUANT TO 65 OF THE NYS CIVIL SERVICE LAW, NO TENURE OR PERMANENCE ACCRUES TO AN INCUMBENT IN THIS POSITION BY VIRTUE OF SUCH APPOINTMENT. NOTE: This position is open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate in your cover letter that you would like to be considered for the position under the 55-a Program. For detailed information regarding the 55-a Program, click on the link below: https://bit.ly/55aProgram Please read this posting carefully to make certain you meet the minimum qualification requirements before applying to this position.